Advisor 360 Strengthens Infosec, Reduces OpEx with Cloud Desktops

Workspot selected from among four competitive solutions.

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Advisor360°® is a leading innovator for the wealth management industry, delivering a deeply-integrated SaaS platform that unifies all the systems that Broker/Dealers, roll-up RIAs, and insurance firms and their advisors need to run their business more efficiently and support their clients more effectively.

Challenge:

As a technology provider to the wealth management industry, Advisor360° engages with developers worldwide to continually enhance its solutions. To provide secure access to remote developers, Advisor360° had been using on-premises VDI that delivered non-persistent desktops to remote developers. However, the solution had become too complex and expensive to maintain, requiring valuable engineering cycles to keep it running. Additionally, users were not happy with non-persistent desktops. This remained an issue, despite Advisor360°’s tools to improve the end-user experience.

So Advisor360° decided it was time to move desktop workloads to the cloud for their remote developers; de-emphasize their data center, and reduce the level of valuable IT resources being spent to maintain hardware.

As a next step, they evaluated five cloud VDI solutions. But they soon discovered that many of these solutions either lacked maturity or were too complex, requiring infrastructure and solution management.  So three of these five vendors were eliminated. The team, (which had deep experience with on-prem VDI) was determined to find a comprehensive, turnkey desktop-as-a-service solution and a strong partner with whom they could collaborate on an ongoing basis. When Matt Hallenborg (Senior Systems Engineer for Technical Operations) was referred to Workspot by his Microsoft representative, Advisor360° decided to conduct a POC “bakeoff” with Workspot and one other vendor to determine which company could provide the best cloud virtual desktop solution and the strongest partnership.

Solution:

Unlike the competition, Workspot’s expert pre-sales team had the POC up and running in a few days. Matt describes a seamless Workspot POC process that involved seasoned experts with strong Azure expertise, “that gave Workspot an edge.” Advisor360° found Workspot functionality the best overall and the admin console easy to use—leading Advisor360°’s cross-functional buying committee to unanimously vote for Workspot. From there, it was a seamless transition from pre-sales to Workspot’s customer success team. The team took the implementation into production, a well-orchestrated process that made all the difference. Today, Advisor360°’s remote developers use Workspot as their primary desktop (all managed just like a laptop), dramatically simplifying IT processes.

Benefits:

  • Significant reduction in OpEx
  • Far fewer Helpdesk tickets
  • Users are much happier with persistent desktops and the overall experience
  • Simplified IT process while staying in control of cloud desktops
  • Even stronger information security & the agility to spin up new desktops in minutes

 

“It was a unanimous decision to select Workspot."

“We were looking for a partnership; Workspot has a much better model – it’s a more collaborative relationship.”

Matt Hallenborg, Senior Systems Engineer, Technical Operations