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Workspot Watch

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Big Data Analytics Ensure Cloud PC Reliability

Workspot Watch™ is a sophisticated, big data trending and correlation engine that makes global cloud PC observability easy. Data gathered via Watch drives the Workspot Network Operations Center (NOC). Workspot Watch collects millions of messages from endpoint devices, virtual machine agents, protocol gateways, enterprise connectors, and other Workspot control plane services.  The data is gathered from multiple clouds, spanning thousands of locations around the globe, and hundreds of networks in dozens of regional data centers.

Using this continuous stream of global platform and cloud behavioral data, the NOC operates 24 x 7 to anticipate, identify and help mitigate problems that could impact your cloud PC availability.

 

 

Workspot Watch gathers millions of data points across public cloud regions to analyze cloud PC health.

Mission Control for Customer Success

Workspot Watch is a one-of-a-kind data collection engine, and it’s what drives our industry-leading cloud PC service level agreement (SLA). Our SLA for cloud PC availability is 99.95%, and often it’s even higher. Other virtual desktop and cloud PC solutions may offer an SLA for the virtual desktop broker, but they don’t offer an SLA for the uptime of the entire cloud PC. That’s a problem, and you should not settle for less than what’s possible today.

There are three areas of Workspot innovation that comprise “mission control” for your Workspot cloud PC implementation. In addition to Workspot Watch and the Workspot NOC, the third element is our Customer Success and Customer Support teams. As part of your success crew, these teams use the NOC to monitor, troubleshoot and analyze the health of Workspot cloud desktops globally – across cloud regions and across clouds. When it comes to comprehensive cloud PC observability, Workspot achieves a level of depth and breadth that no other cloud PC vendor can match.

 

 

 

View the health of cloud PC pools at-a-glance.

Strengthen Security, Simplify Compliance

Workspot Watch helps enforce your Zero Trust Security policy, but unlike other cloud PC solutions, we go way beyond just supporting zero trust endpoints. The trending capabilities of Watch reveal activity patterns across the cloud PC platform that can indicate a brewing security issue, providing an opportunity for proactive mitigation measures to be taken. While the Workspot Enterprise Desktop Cloud platform is fully instrumented to feed activity data to Workspot Watch, it’s critical to note that unlike other cloud PC solutions, our cloud desktop control plane is completely separate from the customer’s data plane, so Workspot never sees, nor does it have access to customer data.

Workspot support teams monitor cloud PC platform behavior globally, across cloud regions. Individual customers also make use of this valuable cloud PC health data by feeding it into their Security Information and Event Management (SIEM) systems to enable security alerts, ongoing monitoring, and day-to-day operations optimization to ensure internal governance compliance.

 

Alarms highlight areas of concern so potential issues can be addressed quickly.

Cloud PC Observability Depth and Breadth

Modern enterprises have employees and contractors distributed around the world, many working from home offices. To maximize cloud PC availability and keep people productive wherever they are working, IT teams must be able to visualize the status of cloud PCs globally, from a single console, and then quickly take action when needed. Cloud PC observability capabilities vary widely among available solutions, so this is a key area of focus for your evaluation.

Workspot’s unmatched data gathering and analysis is what enables our industry-leading 99.95% cloud PC SLA.  These capabilities go well beyond simple monitoring. As Watch feeds the NOC, it is able to surface and alert on issues, trends and root causes. Overall, Workspot Watch enables more predictive, proactive, and less reactive operations to ensure the highest possible availability so your users can always access their desktops.

End users can work from anywhere, and Workspot enables IT to easily monitor cloud PC behavior globally.

OUR CUSTOMERS

A seamless Workspot POC process with seasoned experts who had strong Azure expertise gave Workspot an edge. It was a unanimous decision to select Workspot.”

Advisor 360 – Financial Services

Workspot on Google Cloud is the perfect combination of price performance and simplicity.”

Moffatt and Nichol – Civil Engineering

Flexibility and disaster recovery are strong arguments for choosing Workspot. The cloud approach secures our data better, and we are much better prepared for a business continuity event with the built-in disaster recovery capabilities of cloud desktops.”

Poyner Spruill – Legal

Additional Resources

We’re here to help! Access these valuable resources to help guide your journey to cloud desktops.

Architected for Your Success

Virtual desktop architecture design predicts your success. Understand the differences … Read more.

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Security Advantages

Discover why the virtual desktop architecture has serious implications for security. Here’s why Workspot is different. Read more.

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We’re committed to Your Success

Workspot innovation extends beyond our technology. Our Customer Success team helps you innovate too… Read more.

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