Gain a Competitive Advantage with Cloud Desktops
The uniquely dynamic nature of retail means these enterprises face difficult challenges. Widely distributed organizations, business-critical data, and workforce seasonality demand an end user computing solution that not only functions reliably with little intervention by IT teams, but that also secures customer data. In addition, having the flexibility to quickly and easily onboard new employees to accommodate seasonal demand is critical.
Physical desktops present a variety of problems for retail organizations. Their short lifecycles mean IT teams spend significant time and money conducting hardware refreshes, and in the interim they struggle to stay on top of upgrades and patches that can seriously compromise the security of apps and data if not applied consistently. Moreover, the time from new hire to productivity can be weeks for back office personnel who need their own end points. Responding to an acquisition or merger can take months as IT systems are reconciled and staff trained on new systems.
Virtual Desktop Infrastructure (VDI) has been implemented with the promise of streamlining IT. However, the reality is that IT teams become saddled with complex systems that require ongoing micro-management and troubleshooting, as operational costs skyrocket.
The answer for retail enterprises is Workspot cloud desktops for retail. Not just any cloud desktop solution will do. Retail enterprises have broad requirements for end user computing, from point-of-sale, to back office and call center employees and contractors. Each has different needs, and those needs should be met with precision to optimize costs. To achieve the ultimate end user computing simplicity, IT efficiency, robust security and business continuity, a 100% cloud-native SaaS solution – the Workspot Enterprise Desktop Platform – is needed. Achieving a competitive advantage entails providing exceptional customer service across online and in-store experiences. Cloud desktops for retail provide the agility needed across the organization to ensure an outstanding customer experience.