Tool vs. Turnkey Service
Legacy VDI solutions are tools – customers need to buy data center infrastructure, consulting services, deployment services in order to deliver their first virtual desktop. There have been many attempts to simplify VDI deployments – VDI hosted by service provider, VDI hosted by ISV, VDI as a service. But these are attempts to simplify the tool itself.
Workspot and Amazon WorkSpaces are turnkey services. Customers pay for and receive a virtual desktop – they don’t need to deploy infrastructure or a VDI stack. The biggest benefits of a turnkey service are: (a) time to value (b) flat rate pricing.
In addition to these, Workspot brings to market a unique customer success philosophy which centers on delivering value to our customers. Our customers sign no-risk contracts. The Workspot Customer Success team is responsible for delivering a successful pilot in about 30 days. If the customer feels that we have not delivered a successful pilot, they can cancel at no charge to them.
Further, all our deployment services are free. How can we do this? Well, quite simply, because we have worked hard to make our solution easy to deploy. And charging you boatloads of money by making our product simple just does not seem fair.