AGDATA Replaces Legacy VDI with Cloud Desktops for Remote Developers
AGDATA’s existing, on-premises VDI solution just wasn’t fast enough, and they faced reliability issues. Developers in Poland experienced significant performance problems during the company’s frequent data backups, which usually happened at night in the U.S., but which is daytime in Poland – exactly when these developers needed to be working. The productivity hit, coupled with developer frustration, spurred the need for change. While the IT team was very experienced with both hosted VDI and on-premises solutions, they knew it was time to find a solution that not only solved performance problems but would also give them more business flexibility. The decision was made to move away from the complexity of their current solution and deploy their virtual desktops in Azure.
AGDATA’s IT Manager Travis Nieves discovered Workspot while researching VDI in Azure. He reached out to schedule a demo and a requirements discussion. With so much VDI experience, Travis had a very clear idea of what the company needed, and a proof of concept would validate that Workspot could deliver on those requirements. From there, the proof of concept was set up quickly. Travis says, “I didn’t expect the amount of attention we received. I was able to access the Customer Success team whenever I needed it.” The AGDATA team was very impressed with the deployment process. In particular, they appreciated the expectation setting that made it very clear what they could expect from Workspot and what was expected of the AGDATA team, and they were able to be as hands-on or off as they wanted during configuration. Deployment milestones included:
- Performance validation with senior developers during POC
- Rolled POC seamlessly to production cloud desktops
- Decommissioned on-premises VDI
- Improved performance for remote developers
- Expanded ability to hire talent remotely
- Fewer support tickets submitted
- Desktop SLA ownership shifted to Workspot
- Flexibility to easily add users to support business growth
Today the IT team can add a cloud desktop in under 10 minutes, allowing new developers to be productive immediately.
“The technology is great."
“Aside from the technology, the responsiveness of the Customer Success team was the best part. I really appreciated that.” .”
Travis Nieves – IT Manager