Healthcare Provider Chooses Workspot VDI

How do you instantly deliver apps and data to PCs in exam rooms across 29 locations using service account sign-ins?

Houston Eye Associates, the largest ophthalmology practice in the nation, discovered that Workspot VDI 2.0 adapts to complex workflows and can deliver virtual apps in kiosk mode.

Challenge:

A decade after installing its legacy VDI infrastructure, Houston Eye Associates (HEA) was stuck on an old version of Microsoft Windows server. This meant drivers and hardware couldn’t be replaced. The resulting IT slow-down dramatically impacted doctor productivity and patient satisfaction.

Solution:

• Build a new data center, including a RDS farm with 6 servers to run Windows apps
• Rollout an adapted Workspot client that performed a kiosk function to follow established HEA workflows
• Deliver virtual Windows apps to exam rooms using a service account associated with the room

Benefits:

• System performance increased dramatically
• Connection problems with printers and external USB devices were eliminated
• New device set-up is now fast, easy and secure
• IT team members can reallocate their time to high-value projects

“Workspot eliminated all our peripheral connection problems. It was a miracle."


“The speed of our systems increased dramatically, saving us 30-60 minutes per day. That’s the difference between seeing patients on time and being 1 hour behind.”

Tom Merkle – Director of IT


Read the full Houston Eye case study

VDI Case Study - Chaitons Law Firm