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Your Uniqueness is our Strength

At Workspot, we believe in the power of diversity and the dignity of inclusion. When people are valued and respected, their entire being is free to shine, create and innovate. We celebrate a variety of life choices and voices because they strengthen the close bonds we form with our customers. Our culture of continuous learning keeps us open to all the possibilities so everyone can succeed.

Senior Technical Marketing Architect

Location: Remote – ideally within 3 hours of PST

We are: Workspot is an innovative, fast-growing company with a cloud-native SaaS platform that is revolutionizing the way Enterprise IT provisions desktops. We are intensely focused on providing the best solution for our enterprise and high-performance computing customers, combining performance, security, and scalability. We’re looking for a Senior Manager Product Marketing to help drive our field enablement and go to market strategy.

We are looking for a dynamic, collaborative, passionate EUC Technologist to build out our Technical Marketing efforts for our growing Cloud PC business. You are an experienced technology architect in the EUC industry with specific expertise in VDI, DaaS, and SaaS with capabilities to simplify technical features and translate these into benefits that deliver value to customers and prospects. In this role, you will be responsible to provide technical guidance and enablement to customers, partners, and Workspot technical roles to help them drive and demonstrate our solutions to deliver business outcomes. This role will be pivotal in supporting Workspot’s growth in close collaboration with multiple teams (Sales Engineering, Product Management, Customer Success, and Marketing) through development of a variety of marketing assets including documents, videos, demos, blogs, and training events.

Primary Responsibilities

  • Partnering with Product Management and Product Marketing to help educate our customers and technical sellers on Workspot Cloud PC, best practices, how-to-get-started, partner integrations, and more.
  • Content creation: Create internal and external-facing content (slide decks, solution briefs, blogs, ebooks, multimedia, reference architectures, etc.) aligned to campaigns, sales demand, and competitive threats.
  • Drive excellence around how we communicate roadmaps, features, and benefits internally and externally.
  • Leading efforts to increase the technical acumen of internal technical sellers and help customers and prospects better understand value associated with Workspot’s Cloud PC offerings in the market.
  • Establish technical marketing as a discipline at Workspot.
  • Partner and collaborate with the Customer Success team and our customers to get feedback on usage and roadblocks and leverage insights to create assets designed to accelerate adoption.
  • Work together with alliance partners and technology partners to build and showcase joint solutions.

Requirements

  • BA/BS degree or equivalent working experience
  • 5+ years in technical marketing and product marketing, or equivalent experience in the enterprise software technology industry.
  • Technical background and hands-on experience with application and desktop virtualization technologies, VDI, and DaaS required.
  • Experience with cloud computing, public cloud infrastructures, and SaaS preferred.
  • Experience in creating demos, test drive environments, trials, and technical assets (e.g., best practice guides, ebooks, whitepapers, how-to-get-started documentation, product usage videos etc.).
  • Excellent written and verbal communication skills. Ability to translate technology features into business benefits.
  • Comfortable presenting, a precise communicator, and team-player.
  • Prefer working in a collaborative, cross-team capacity. This role requires you to work across functions and departments.
  • Strong leader, self-starter and proven team player in a high paced and achievement-oriented environment.

Qualified candidates may submit a resume to careers@workspot.com

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Sales/Systems Engineer, East Coast, United States

**Please Note: This position is fully remote and open only to candidates in the Eastern Standard Time Zone or Central Standard Time Zone.***

Are you an out of the box experienced thinker that’s looking to be disruptive in the end user computing space? Are you constantly looking for ways to improve products, yourself, and those around you? Do you often find yourself relentlessly obsessing to do right by your customers?

What You’re Signing Up For

  • Working with the leading Enterprise Cloud PC solution on the market
  • Being part of a team of believers on a mission to ensure customer success
  • Setting new standards. It’s in our DNA and we keep the bar rather high
  • An open mindset that is quick to adopt the best ideas and methods
  • A tight knit team culture with an all for one and one for all approach
  • Diverse and inclusive team that values individuals’ backgrounds and viewpoints

This Is You

  • You demonstrate the solution’s value as if it were solely created for that customer.
  • In your mind’s eye, you can see how a customer’s business issue is solved perfectly with the solution you’re providing.
  • You communicate clearly, write professionally, articulate well and are a PowerPoint guru on the side. Essentially, there’s nothing you fail to explain.
  • You love technology so much that over time you’ve acquired specialized skills in Public Cloud Computing & Networking, VDI / End User Computing, Windows and Directory Services.
  • Stage fright doesn’t exist to you. You relish the opportunity to motivate, train, and conduct seminars with partners and customers alike.
  • Somewhere along the line, you picked up a bachelor’s degree with at least 5 years of sales/systems engineering experience. They don’t just hand those out you know.

A Day In The Life

  • Success is your middle name and “in driving customer technology adoption” is your last.
  • You make best friends with technical resources at all levels within customer organizations and they come to you for their technical inquires and decisions.
  • You drive sales with technical expertise, account management skills, sales ability, and exceptional customer focus like you’re the 007 of Sales Engineering.
  • Show and tell was your favorite subject in grade school. Now, Proofs of Concept are your jam.
  • Teamwork makes the dream work! Grab your sales counterpart and buckle in as you speed past your revenue goals.
  • You put sponges to shame by going around and soaking up information about new products, subjects and technologies.

Excited Yet? Good, let’s chat!

 About us

Workspot was founded in 2012 and is headquartered in Campbell, California. We are a small team of believers on a mission to ensure customer success by surrounding them with unmatched technology and a new standard of services.

We aim to grow fast and are disrupting the Enterprise Cloud PC space. Join the rocket ship today and make your mark!

About our business

At Workspot, we believe that the SaaS model is the most secure, accessible, and cost-effective way to deliver an enterprise desktop and should be central to accelerating the digital transformation of the modern enterprise.

Our leadership team and Board of Directors have deep experience in cloud, desktop virtualization and SaaS platforms.

We’re an equal opportunity employer

Workspot is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely based on qualifications for the job to be filled.

We strive to foster a diverse and inclusive working environment that enables all our employees to be themselves while doing great work in a safe and welcoming environment, free of unlawful discrimination, intimidation, or harassment.

As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

Qualified candidates may submit a resume to careers@workspot.com

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Marketing Campaign Manager

(Other Titles = Marketing Programs Manager, Demand Gen Manager)

The Marketing Campaign Manager will develop a variety of integrated marketing programs to build awareness and drive lead acquisition for Workspot that contributes to meeting or exceeding revenue goals. Such programs will include a variety of always-on nurture campaigns, new logo acquisition programs, syndication campaigns, account-based marketing enablement activities, and customer expansion programs. This role will work cross-departmentally to deliver ongoing KPI reports tied to each marketing program and will use those reports to recommend future program investments that contribute to revenue goals. The right candidate will have proven success driving campaigns across multiple audience segments and proactively developing new program streams for similar B2B technology companies.

Responsibilities

  • Execute high quality, global marketing programs with a measurable impact on lead generation, lead nurturing, and sales pipeline
  • Leverage a broad mix of marketing programs to generate demand; Such programs may include multi-touch campaigns, syndication programs, account-based marketing sales enablement activities, event marketing promotions and follow-ups, direct marketing, and web marketing
  • Maintain and optimize the orchestration of nurture campaigns to deliver a steady stream of leads to the sales organization
  • Proactively drive campaign sales enablement and follow-up of leads to increase revenue opportunity potential and show program ROI
  • Create compelling offers that nurture prospects and customers throughout the various stages in the sales cycle
  • Manage additional specialized programs to support marketing business needs
  • Measure marketing program success and report on program metrics
  • Manage quarterly budget against relevant marketing programs
  • Other projects as assigned

Requirements 

  • Bachelor’s degree required, advanced degree preferred
  • 4+ years of demand gen marketing experience, specifically integrated marketing program planning and execution
  • Proven ability to build relationships with sales, operations, and product marketing
  • Baseline knowledge with marketing and sales automation tools
  • Strong project management skills with attention to detail and a desire to meet/exceed deadlines
  • Excellent oral and written communication skills
  • Proven ability to excel in a dynamic, fast-paced environment
  • Self-motivated, innovative, collaborative, creative, and analytical
  • Strong team player with a positive attitude

Qualified candidates may submit a resume to careers@workspot.com

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Senior Manager Product Marketing – Cloud Workstation

Location: Anywhere – ideally within 3 hours of Pacific Time Zone

Workspot is an innovative, fast-growing company with a cloud-native SaaS platform that is revolutionizing the way Enterprise IT provisions desktops. We are intensely focused on providing the best solution for our enterprise and high-performance computing customers, combining performance, security, and scalability. We’re looking for a Senior Manager Product Marketing to help drive our field enablement and go to market strategy.

We are looking for a dynamic, collaborative, passionate technology marketer to build out our SaaS marketing efforts specific to our cloud workstation business. You are an experienced marketer and can simplify technical features and translate these into benefits that deliver value to customers and prospects. In this role, you will be responsible to elevate and grow the marketing activities in our workstation business to accelerate consumption and expansion of our offerings.

Primary responsibilities:

  • Product positioning: Build and amplify the core messaging for GPU-accelerated cloud workstation solutions, socialize across sales organization, and apply to a core set of marketing materials.
  • Content creation: Create internal and external-facing content (slide decks, solution briefs, blogs, ebooks, multimedia, reference architectures, etc.) aligned to campaigns, sales demand, and competitive threats.
  • Digital Marketing: Plan, execute, and measure creative product-led growth programs to drive adoption and increase consumption.
  • Improve product awareness through digital marketing activities like social media, webinars, blogs etc.
  • Field Enablement: educate both internal and external stakeholders on our cloud workstation value proposition and cloud desktop SaaS platform’s features and benefits.
  • Work together with alliance partners and technology partners to build and showcase joint solutions.

Requirements:

  • BA/BS degree or equivalent working experience
  • 5+ years in product management, product marketing, or equivalent experience in the enterprise software technology industry.
  • Background with application and desktop virtualization technologies, VDI, DaaS
  • Experience with cloud computing, public cloud infrastructures, and SaaS preferred
  • Excellent written and verbal communication skills. Ability to translate technology features into business benefits.
  • Prefer working in a collaborative, cross-team capacity. This role requires you to work across functions and departments.
  • Strong leader, self-starter and proven team player in a high paced and achievement-oriented environment
  • Experience with relevant target industries such as AEC, manufacturing and oil and gas preferred
  • Experience with GPU or high-performance computing markets preferred.

Qualified candidates may submit a resume to careers@workspot.com

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Customer Success Engineer

Workspot is looking for Customer Success Engineers with experience leading and implementing VDI and Cloud project adoption for new and existing customers. Workspot CSEs work directly with the project team, clients and partners to lead and ensure successful project delivery within scope, and are expected to be able to communicate effectively across all levels of the organization and project teams. This role is part of the Workspot Adoption and Production team and a working knowledge of End User Compute/Virtual Desktop Infrastructure is preferred.

  • Manage a portfolio of client projects across multiple Onboarding customers.
  • Manage expectations and requirements of multiple project stakeholders (to include internal, partner and customer sponsors and stakeholders).
  • Close collaboration and alignment with the delivery and sales team leadership to drive consistent business value for our customers and support the overall business goals and strategy of Workspot.
  • Maintain your own schedule to lead successful Customer Adoption projects.
  • Technical lead for resolution of customer issues for Adoption and Production accounts.
  • Implement and support new customers.
  • Ensure deadlines are met and escalate to Workspot leadership when necessary.
  • Maintain detailed, comprehensive project documentation and technical reports.
  • Lead cross-functional, virtual and offshore teams.
  • Work with Project Manager to implement implementation plans.
  • Ensure that projects align with Workspot overall strategic objectives.
  • Build and maintain new customer relationship.
  • Ensure successful deployment of customer initial use cases, explore additional use cases for growth.
  • Strive for consistent, repeatable, and standardized Workspot solutions that can support Enterprise Scale deployments and expansions.

Required Qualifications

  • At least 7 years of experience in IT support, implementation, or general IT consulting.
  • Demonstrable skills with Cloud platform technologies (Azure and GCP).
  • Experience working with the Microsoft Office suite of tools (Outlook, Excel, Word, PowerPoint, and SharePoint).
  • Bachelor’s Degree or equivalent experience.

Preferred Skills

  • Experience leading and supporting Virtual Desktop and/or End User Compute projects.
  • Experience leading projects which leverage Azure and GCP technologies. Certifications such as AZ104 highly desired.
  • Strong time management, analytical, communication, thought leadership, team building, motivational and customer service skills.
  • Excellent client-facing communication and relationship building skills.
  • Ability to learn quickly, adapt to change and have ownership of staying up to date on current and emerging technologies and tools as they relate to our business and project needs.
  • Passion, creativity, energy, and enthusiasm towards collaborating on the exciting growth and development of our company.
  • A desire to learn new technologies, methodologies, solutions and understand the business needs of our customers.
  • Adaptability to our overall vision, goals and dynamic culture and environment.

Qualified candidates may submit a resume to careers@workspot.com

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Customer Success Manager

As a Workspot Customer Success Manager, you will manage day-to-day operational and long-term strategic business relationships with Workspot’s strategic customers. The CSM promotes adoption of Workspot’s products and services and positions Workspot to meet the current and future business requirements of our customers. The CSM will also play a critical role in managing customer escalations and proactively communicating upcoming product changes and enhancements. Cultivating key customers as Workspot advocates in the Workspot and product analytics community is a requirement for this role.

The CSM will have excellent working relationships with other teams at Workspot who will be active within their accounts. Specifically, a strong collaborative partnership with the Sales, Product, Engineering and Support teams will be key to this role. The CSM is a positive advocate for the customer within Workspot and will be always a professional representative in this post-sale role.

The keys to success in this role are the ability to facilitate meetings with all levels in a customer organization, troubleshoot to identify gaps between best practice and actual usage of Workspot, and clearly communicate recommendations that enable the customer to fully adopt Workspot.

What You’ll Do:

  • Own leading and lagging indicators of success.
  • Own product adoption metrics, value plan, and relationship plan for your customers.
  • Achieve operational excellence. Ensure all communication and activities with assigned customers are documented in CRM (Salesforce and Gainsight).
  • Use Workspot effectively to measure customer product KPIs and run adoption analyses for customers.
  • Continuously measure and communicate key metrics to peers and leadership.
  • Own the entire customer journey.
  • Support customers coming out of implementation and launch validation and assist with accelerating breadth of adoption and positive business outcomes for the customer.
  • Standardize CSM customer engagement and measure its impact at each stage of the customer lifecycle.
  • Conduct quarterly business reviews to document success to date, review adoption and usage metrics, align on executive priorities, provide adoption and usage recommendations & review Workspot product roadmap.
  • Enroll customers in new beta programs and ensure customer feedback informs our product roadmap.
  • Ensure satisfactory resolution of Workspot related technical issues, including coordination of cross-departmental Workspot resources (e.g. Support, Product)

What We’re Looking For:

  • 7+ years of experience in a consultative customer facing role (management consulting, account management, customer success management, etc.) with an enterprise software or SaaS organization
  • 5+ years of VDI background or a working knowledge of end user compute/virtual desktop infrastructure is preferred
  • Proven track record of leading customer engagements with B2B or B2C enterprise customers resulting in increased adoption, customer satisfaction, and contract value growth on both upsells and renewals
  • Experience with Salesforce and Gainsight preferred
  • Strong operational discipline with an analytical, process-oriented mindset and a data-based approach to decision making and assessment
  • Strong ability to align technical concepts & features to required capabilities
  • Proven ability to present technical concepts effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics
  • Resourceful and creative problem-solving skills to provide optimal business or technical solutions
  • Passion for customer success and service mentality

Qualified candidates may submit a resume to careers@workspot.com

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Sr. Digital Marketing Manager

Workspot is hiring a Sr. Digital Marketing Manager, who will build the strategy and manage the day-to-day functions that drive efficiencies and value out of paid search, paid social, retargeting, SEO, content sharing, and review site campaigns. We are looking for someone who will uncover and develop new strategies to increase qualified traffic to Workspot’s website and has a proven track record for building best-in-class digital marketing campaigns that increase revenue opportunities. 

The ideal candidate will use extensive keyword analytics to gain critical insights into search behavior, understand industry benchmarks to define and exceed digital goals, be relentless in understanding competitive bidding strategies, and report regularly on detailed key performance indicators to drive data-driven decisions. This individual will also immerse themselves into Workspot’s messaging – value prop, key differentiators, solution benefits, etc – to position paid search ads appropriately and take advantage of opportunities and industry trends. 

Responsibilities

  • Develop, implement, and continually optimize lead acquisition strategies via paid search, paid social, retargeting, SEO, content sharing, and review site campaigns to achieve pipeline goals
  • Take a data-first approach when it comes to regular tracking, reporting on key performance indicators, and uncovering microtrends to boost results
  • Regularly use standard A/B testing protocols to progress the effectiveness of campaigns
  • Provide monthly and quarterly spend and return on spend actuals and forecasts, including but not limited to CPC and CPL estimates, total activity spend, and lead flow milestone expectations based on spend forecasts and conversion rate performance estimates
  • Collaborate with the internal Marketing team to create landing pages and streamline the user experience from initial engagement to sales hand-off
  • Work cross-functionally within Workspot to develop strategies that drive online traffic to Workspot’s website
  • Regularly assess and communicate competitive data and market conditions to help expand digital marketing efforts relevant to Workspot
  • Review current technologies and stay ahead of trends and/or changes to algorithms associated with Google, Bing, LinkedIn, and other paid media or review sites that have potential to impact future digital marketing efforts
  • Lead stakeholder meetings to review digital marketing progress for Workspot and any critical implementations that expand our digital marketing efforts

Requirements

  • 5+ years of digital marketing experience in B2B technology
  • 5+ years of digital marketing experience managing PPC, SEO, and affiliate programs
  • Proven experience in all digital acquisition channels plus a strong understanding of current online marketing concepts, strategies, and best practices
  • Proven success in developing, defining, and communicating reporting metrics and data insights associated with Workspot’s digital performance 
  • Strong proficiency in working with standard industry tools and analytics packages (Salesforce, Pardot, LinkedIn, Metadata, SEMrush, HotJar, etc) that supplement digital marketing efforts
  • Ability to manage time and multiple priorities in a fast-paced organization with a variety of stakeholders
  • Superior attention to detail, analytics, and written communication
  • Bachelor’s degree in digital marketing, marketing, communications, and/or relevant field of study

Qualified candidates may submit a resume to careers@workspot.com

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Adoption Program Manager

Workspot is looking for Program Managers with experience leading all aspects of IT projects including project scope, schedule, resources, quality, and change control. Workspot Program Managers work directly with the project team, clients and partners to lead and ensure successful project delivery within scope, on time and within budget, and are expected to be able to communicate effectively across all levels of the organization and project teams. This role is part of the Workspot Adoption and Production team and a working knowledge of End User Compute/Virtual Desktop Infrastructure is preferred.

  • Manage a portfolio of client projects across multiple Onboarding customers.
  • Manage expectations and requirements of multiple project stakeholders (to include internal, partner and customer sponsors and stakeholders).
  • Close collaboration and alignment with the delivery and sales team leadership to drive consistent business value for our customers and support the overall business goals and strategy of Workspot.
  • Build and maintain schedules (with knowledge of relevant tools).
  • Lead resolution of issues/escalations related to schedule, and scope with engineering resources.
  • Oversee the activities of various stakeholders (Scrum meetings, project meetings, technical deep dive sessions, etc.).
  • Ensure deadlines are met and escalate to Workspot leadership when necessary.
  • Maintain detailed, comprehensive project documentation and reports using project management tools.
  • Serve as a liaison between the business and technical aspects of projects.
  • Lead cross-functional, virtual and offshore teams.
  • Develop comprehensive project plans to track project tasks, schedule, risks and issues to be shared with the project team and client team.
  • Ensure that projects align with Workspot overall strategic objectives.
  • Build and maintain new customer relationships
  • Ensure successful deployment of customer initial use cases, explore additional use cases for growth
  • Strive for consistent, repeatable, and standardized Workspot solutions that can support Enterprise Scale deployments and expansions.

Required Qualifications

  • At least 7 years of experience in IT project management and general IT consulting.
  • Demonstrable skills across project management standard methodologies (PMI/PMBOK, Agile, SCRUM, Kanban, Waterfall).
  • Proficient in Salesforce, Jira and Microsoft Project.
  • Experience working with the Microsoft Office suite of tools (Outlook, Excel, Word, PowerPoint, and SharePoint).
  • Bachelor’s Degree or equivalent experience
  • Located in U.S. Eastern Time Zone

Preferred Skills

  • PMP or similar professional certification.
  • Experience leading Virtual Desktop and/or End User Compute projects.
  • Experience leading projects which leverage Azure and Google Cloud Platform technologies.
  • Strong time management, analytical, communication, thought leadership, team building, motivational and customer service skills.
  • Excellent client-facing communication and relationship building skills.
  • Ability to learn quickly, adapt to change and have ownership of staying up to date on current and emerging technologies and tools as they relate to our business and project needs.
  • Passion, creativity, energy, and enthusiasm towards collaborating on the exciting growth and development of our company.
  • A desire to learn new technologies, methodologies, solutions and understand the business needs of our customers.
  • Adaptability to our overall vision, goals and dynamic culture and environment.

Qualified candidates may submit a resume to careers@workspot.com

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