For Retail Firms, Compliance, Agility, and Resilience are Key
Retail organizations are operating in a challenging environment where every advantage is needed to maximize margins, secure corporate data, and maintain compliance with Payment Card Industry (PCI) and other data security standards.
The uniquely dynamic nature of retail means these enterprises have always faced difficult challenges, but the disruptive forces faced in a post-pandemic world are unprecedented. Widely distributed organizations, business-critical data, the need for complex, hybrid customer experiences, and workforce variability are all placing demands on IT teams that add to an already overwhelming workload.
To free IT teams to focus on more pressing matters, what’s needed is an end user computing solution that not only functions reliably with little intervention but also secures customer data and provides the flexibility to respond rapidly to changing conditions.
Gain a Competitive Edge with Workspot Modern VDI
Physical desktop endpoint devices present a variety of problems for retail organizations, not the least of which is spending significant time and money struggling to stay on top of upgrades and patches that can seriously compromise the security of apps and data if not applied consistently.
Traditional virtual desktop infrastructure (VDI) approaches saddle IT with complex systems that require constant micro-management and troubleshooting, as operational costs skyrocket.
The answer is Workspot’s modern enterprise VDI platform engineered for simplicity. Retail enterprises have broad requirements for end user computing, from point-of-sale to back office and call center employees and contractors. Each type of organizational role has different computing needs, and those needs should be met with precision to help ensure security and control, and optimize costs. To achieve the ultimate end user computing simplicity, IT efficiency, robust security, and business continuity, a modern, cloud-native VDI solution ideal for on-premises VMs or virtual apps and desktops in the cloud – the Workspot Enterprise VDI platform – is the answer. Workspot vastly simplifies the goal of achieving a competitive advantage that entails providing exceptional omnichannel customer service across online and in-store experiences.
Benefits of Workspot VDI for Retail Firms
The Workspot Enterprise VDI platform enables IT teams to dramatically simplify the overhead associated with end user computing, while bringing new levels of agility across the organization, helping retailers provide outstanding services to customers and achieve a competitive advantage. Workspot VDI for retail delivers significant benefits, including:
- Greater cost efficiency and the opportunity to allocate IT resources more strategically.
- Provision exactly the right resource for every employee and contractor, whether a virtual desktop for the back office, GPU cloud workstations for developers, or hosted-shared desktops or access to just a few apps for call centers.
- Add virtual apps or virtual desktops anywhere in the world, in minutes.
- Reduction of time-consuming hardware refresh cycles and elimination of complicated VDI management.
- Stronger security and control through centralizing data in the cloud. Ability to securely support BYOD and comply with PCI and other data security standards.
- Offer consistently productive end-user experiences with strong performance and unmatched levels of insight and observability
- Prepare to defend against business disruption with innovative, modern solutions:
- Activate standby virtual apps and desktops with one click when active sessions are disrupted or when people can’t reach the office
- Fail-over to VDI sessions in an alternate cloud region if there’s a regional cloud outage
Retail firms can deliver Cloud PCs from Microsoft Azure, Google Cloud, on-premises infrastructure, or any combination.
Additional Resources
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