Workspot Virtual Desktop
Backup-Restore

OVERVIEW

Why do Windows 10/11 desktops need easy backup and fast restore?
Any IT organization managing physical desktops for a distributed workforce
has experienced the challenges that arise when PCs get corrupted due to
user error, patch issues, software testing, malware or other reasons.
Restoring PCs can take hours – and that’s if you are in the same location as
your users. If your users are remote, restoring a PC can take days or weeks.
In either scenario, the business is going to lose productivity.

Virtual desktops simplify the PC management process by centralizing the
desktop in an on-premises data center and/or in a public cloud, making it easier to ensure application and security patches are properly applied. But persistent virtual desktops are still incomplete without a backup-restore process that preserves customizations.

End user computing (EUC) is one of the most mission critical functions for
most organizations. Despite all the benefits, some organizations still have
concerns about moving EUC to the cloud because the underlying
infrastructure is out of IT’s control. What happens if there is a natural
disaster or other event that shuts down the cloud region you depend on?

The Workspot Enterprise VDI Platform offers unmatched resiliency for virtual desktops in two fundamental ways. The first method is easy backup and restore within the same cloud region to address desktop corruption issues. Second, Workspot innovation created the industry’s first multi-region business continuity solution, which enables IT to maintain a backup of each virtual desktop in another cloud region , allowing users to seamlessly access their virtual desktop in the event their primary cloud region goes down.

Workspot Backup-Restore brings resiliency to virtual desktops

Workspot virtual desktops are more robust than other VDI solutions
on the market. Our in-region Backup-Restore feature can be essential for IT
organizations looking to manage desktops across globally distributed teams. In
general, a virtual desktop can be re-provisioned within minutes if it gets
corrupted. However, if a user has a persistent virtual desktop, a simple re-
provision will result in a full reset, which means the user would lose all their
personalization (e.g. local files, libraries, and their family picture screensaver!)
and may spend valuable time reconfiguring their desktop, resulting in loss of
productivity. In-region Backup-Restore solves this issue.

IT can use the in-region Backup-Restore feature to address a range of issues:

• User error leading to corruption or deletion of cloud desktop(s) for
  multiple users leading to loss in productivity
• Software developers compile a code that corrupts the cloud desktop and the
  user is required to re-configure all libraries and settings IT-controlled, one-click restore
• A user in a highly regulated industry accidentally or deliberately deletes data
  from their desktop and IT must recover all such data for compliance / legal reasons
• A new software update or patch corrupts / interferes with functioning of certain applications on the desktop and needs to be removed

The feature can also be utilized in certain instances of malware removal, digital forensics and eDiscovery.

HOW IN-REGION BACKUP/RESTORE WORKS

The Workspot Enterprise VDI Platform is built on a modern
architecture, offering innovative business resiliency options to ensure that your
users can get back to business productivity quickly after a disruption.
The feature is self-service for IT and can be activated with a single-click within
Workspot’s web-based admin console – Workspot Control

Simple to set up and operate

1. First, your “everyday” virtual desktops are set up in Workspot.
2. Next, IT can enable the backup feature and allow for creation of backups
   with daily, weekly or monthly restore points. These backups will exist in
   the same cloud region as the primary desktop.
3. When the virtual desktop needs to be restored, the IT admin restores the
   it with just a single click.

MULTI-REGION VIRTUAL DESKTOP RESILIENCY

Public cloud providers can suffer from the same challenges as private data
centers. Internal problems such as user error or equipment failures can
impact uptime, or a cloud region can be impacted by natural disasters such
as hurricanes and tornados. Services such as Downdetector that monitor and
track the outages of many cloud and service providers can be helpful.

Workspot’s industry-leading, multi-cloud resiliency also helps enterprises
ensure end user productivity even when their primary cloud region
experiences an outage. In addition to the in-region backup of users’ desktops, IT is able to configure a snapshot in a secondary region. In the event that the primary region is unavailable, IT simply redirects users to their desktops in the alternate region so they can get back to productivity fast.

Although there are other virtual desktop solutions available, Workspot is the
only vendor today that has this resilience capability.